Term and Condition

Please read carefully the following Terms and Conditions when you make a reservation. If any information is unclear, contact us by email or Whatsapp and we will respond as soon as possible.

 

Reservation Procedures.
Tour reservations are available for processing at least one week before the trip.
If less than one week notice is given, we can still process your reservation however we will need to confirm your booking first as we have to check availability depending on transport (boat and flight).

 

Payment
Please make d deposit of 50% in advance through Sistertour bank account or Western Union. The balance of payment will be paid on your arrival. For flights booking through us, 100% of payment is required in advance.

 

Cancellation.
Cancellation by tour participant because something out of your control occurs e.g. illness, accident, immigration, etc.  is possible to  reschedule. Cancellation fees apply as follows:

   * 4-9 days before departure: 100% of total.

   * 10-21 days before departure: 30% of total

   * No show: no refund.